Privacy policy.

Our business & contact

SHINEMANGO is the brand we use for our fresh-mango business. Our China-based operating company is Sihui Wanwanxing Agricultural Development Co., Ltd. (四会市万万兴农业发展有限公司), based in Sihui, Guangdong.

For questions about your enquiry information or this notice, email export@shinemango.com with the subject “Privacy Request”.

Your enquiry details

The buying-brief form asks for your name, company, business email, destination or handover point, total order quantity and target arrival window. These required fields help us understand and respond to the sourcing request.

You can also choose to provide a phone or WhatsApp number, intended sales channel, delivery preference, fruit size and packing, appearance and receiving maturity, and further notes. Share the details relevant to the enquiry you want us to review.

If you contact us by email or WhatsApp, the conversation may include the contact details, messages and attachments you choose to send. Clicking a contact link opens the relevant service; you decide whether to send a message.

How information is used

The form is a buying brief for a sourcing conversation. Enquiry information supports answering your questions, discussing fruit specifications, samples, quotations and delivery, and administering a resulting business relationship and its records.

Enquiry contact details are used for enquiry and cooperation follow-up. We do not sell or rent them, or use them for mass marketing. Follow-up correspondence may be handled using Gmail or WhatsApp.

Optional website analytics is a separate choice. It helps us understand visits, useful pages and enquiry activity. The website’s custom enquiry event records that a submission was accepted, with a buying-brief method label; it does not include the text entered into the form.

Providing an enquiry and allowing optional analytics are separate actions. You can request a quotation without allowing analytics.

Services & sharing

Website & forms

The site is configured for Netlify hosting and Netlify Forms. Submitted form fields and related technical information are handled to provide those services. Hosting may also process request information, such as network and browser details, to deliver and protect the website. See Netlify’s privacy information and data processing terms.

Email & WhatsApp

Gmail or WhatsApp may be used for our enquiry and cooperation correspondence. Your email or messaging service also handles messages you send through it. See Google’s privacy policy for Gmail. WhatsApp is an external service with its own privacy information.

Optional analytics

Google Analytics handles permitted website measurements under the relevant Google service arrangements. See Google’s privacy policy and Analytics data-handling information.

A supply arrangement may require relevant information to be provided to agreed freight or export partners. The information and participants depend on the order. External websites and services have their own privacy practices.

Analytics & browser storage

The website does not load optional Google Analytics until you allow it. When permitted, it may process pages visited, browser/device and usage information, approximate location and enquiry activity. It may set analytics cookies to recognise visits. We configure the tag with Google signals and advertising-personalisation signals disabled.

Use cookie settings to choose Allow analytics or Essential only. Choosing Essential only stops further measurements from the site’s configured Google tag. The website also attempts to clear its accessible first-party analytics cookies. It does not delete information already received by a service. Your form entries are not cleared when you change this choice.

Privacy choice

Browser storage remembers your analytics choice where available. Reset saved choice removes that preference and leaves optional analytics off; it does not delete a submitted enquiry.

Enquiry status

Temporary browser-tab storage supports preview and recent submission status. The site’s status records contain a version and timestamp, not the form-field text. They do not set the retention period for enquiries held by the business or service provider.

Browser controls can block or clear site storage. If a choice cannot be saved, the notice in cookie settings explains this limitation. Where storage is available, changes are reflected in other open tabs using the same website address.

Retention & processing

How long a record is needed depends on whether the enquiry is still being followed up, any resulting supply relationship and applicable recordkeeping requirements. Message availability also depends on the services and account settings used. Contact us to ask how a particular enquiry record is held or to make a deletion request under applicable rules.

Our business operates in China. Hosting, form, email, messaging and analytics providers may process information in other countries. Their service arrangements and account settings affect storage, retention and international processing. Ask us for further details if these are needed for your procurement review.

Your privacy requests

You can contact us about information associated with your enquiry. Depending on the applicable rules and circumstances, this may include requesting access, correction, deletion, restriction or portability, or objecting to a use of your information. Where applicable, you may also contact the relevant data-protection authority about a complaint.

For optional analytics, withdraw permission through cookie settings at any time. A change affects further website measurements; it does not undo processing that has already occurred.

In a privacy request, identify the enquiry using the contact email and company you used, and explain the request. Information needed for an active relationship or applicable obligations may need to be retained. The scope and handling of a request depend on the relevant rules.

Updates & contact

This notice may change as the website and enquiry-handling arrangements change. The Updated date identifies the current revision. An update does not itself grant permission for optional analytics.